FAQ

Last updated: September 17, 2026

Where does the store ship?

We currently ship to eligible addresses within the United States. Availability is confirmed at checkout.

How much is shipping?

Standard shipping is free for eligible United States orders. Any optional paid shipping service is shown before payment.

When will my order arrive?

Orders are normally processed in 0–1 business days and then spend an estimated 0–1 business days in transit. The normal estimated total is 0–2 business days.

Can I return an item because I changed my mind?

No. Change-of-mind returns are not accepted. Requests submitted within 30 days after delivery are reviewed when an item is damaged, defective, incorrect, or materially not as described. Applicable non-waivable consumer rights remain unaffected.

What should I do if an item arrives damaged?

Email us promptly with your order number and clear photos or video of the item and packaging. Keep the item and packaging until the review is complete.

Which payment methods are accepted?

The payment methods currently supported for the order are displayed at checkout. Payment must be successfully authorized before fulfillment.

Is this store the product manufacturer?

traderjoesm operates traderjoesm.shop as an independent online retailer. Unless a product page expressly states otherwise, traderjoesm is not the manufacturer or brand owner of the products offered.

How can I contact the store?

Email: support@traderjoesm.shop
Phone: +1 919-579-0402
Address: 1412 Palo Duro Rd, Austin, TX 78757, United States